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FAQ


What is #Omolarchivesvestimentaires ?

#Omolarchivesvestimentaires or O.A.V is our line made by ômol, designed and manufactured in our workshops in Douala (Cameroon). This Label is 100% Made In Africa and offers its style-conscious consumers varied quality clothing at affordable prices. We supply ourselves on the continent and by working with local tailors, our objective is to contribute to the development of retail production in Africa.

Where do your items  come from?

Our entire clothing line is designed and manufactured in our workshops in Cameroon.

I live in Africa and I want to order articles, how to proceed?

Several scenarios arise, depending on who suits you best, please find the procedure to follow:

  • You have a visa card, you can place an order directly via our site.
  • You do not have a credit card, but Orange Money, Western Union, MTN Money, please contact us on orders (at) weareomol.com , we will offer you a personalized solution for your order.

We are a young company, and our model evolves over time, subscribe to our Newsletter, we will inform you of new means of payment available.

How do I contact you?

Our team stays available via:

Do you have a flagship ? 
Ômol is sold exclusively online but we organize ephemeral physical sales. Let's stay connected and you will be informed of future meetings.


I ordered several articles on the site and I want to make a group order, how to proceed ? 
Unfortunately, it is not possible to change the details of your order once it has been placed on the site. It is also impossible to send different orders in the same package.

I would like to be inform when items return back in stock.
You can subscribe to our newsletter and you will be the first to be informed of restocking and new releases.. 

What size should I order
You can refer to our sizing guide to choose your best fit.

 

PRESS / STYLISTS


I want to use certain parts of your brand for clients, a shoot or an editorial, how to contact you ?

We are honored, you can contact us by email at press (at) weareomol.com 

PAIEMENT

We currently accept Paypal payments. Visa, MasterCard, Amazon Pay, are supported through the Paypal guest checkout.

CURRENCY
Our prices are displayed depending on your geographic area.

 

ORDER STATUS
Please note that we request a standard processing time of up to four business days from the time your order is placed. As soon as your order has been processed and executed, you will receive a tracking number by email or text message notifying you of its shipment.


PRICE ADJUSTMENT POLICY
We are unable to offer adjustments to the sale price for any special promotions that temporarily reduce the price or if the item is no longer in stock. If an item is purchased at a sale price, no price adjustment will be offered if an item is further reduced.


PROMO CODE
All our promo codes are generated automatically. If you have not received a discount code or it does not work, please contact our customer service at  waya (at) weareomol.com .